SAP Knowledge Base Article - Preview

2484144 - Satisfaction Survey Link Not Working In E-mail Generated by Workflow Rule

Symptom

You create a Workflow Rule which sends an e-mail with a satisfaction Survey, however, the Survey Link is inactive.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Survey link, not working, Satisfaction, workflow rule, html template , KBA , LOD-CRM-ACC , Account , LOD-LE-SUR-DEF , Survey definition = design time , How To

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