Symptom
The number of Approval Items shown in Manager Approval App is not the same as shown in desktop
Reproducing the Issue
- Log in to Manager Approval App
- For example for a particualar User A the number of items to be approved is 20
- Log in to Desktop
- Here for the same user the number of items to be approved is 8
Cause
In the mobile App, we aggregate two different kind of time approvals
- Project based times
- Cost center based (HR based) employee times
- In the desktop version, these can be found at different places: The project based times can be found in Project Management Work Center. The cost center based times, however, can be found under the path Managing My Area -> Common Tasks -> Confirm Time Recordings.
Resolution
This is an expected system behavior.
Keywords
KBA , SRD-CC , Cross Components , How To
Product
SAP Business ByDesign all versions