Symptom
User is not able to view people profile even though they have required permissions under RBP.
Image/Data in this KBA is from SAP internal systems, sample data or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Try to access the people profile;
- Get a notification as "You do not have permission to view the profile".
Resolution
- Initially check if the user has the required permissions under role based permission
- Even then if the notification is displayed when accessing people profile
- Then go to Admin Center > Configure people profile where we can see that the sections/sub sections under people profile are in hidden state,
- By enabling the option "Show this section on the profile" for the sections/sub sections, the people profile can be accessed successfully,
Keywords
Unable to view people profile, permission error, cannot see profile, yellow error, yellow message, yellow banner, issue, profile issue, you do not have permission to see the profile of user, you do not have permission, you do not have permission to see this profile, you do not have permission to see this user profile , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EP , People Profile (Employee Profile / PP3) , Problem
Product
SAP SuccessFactors HXM Suite all versions