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SAP Knowledge Base Article - PreviewSymptom
The setup of Support Hub Connectivity with STC01 in SAP Solution Manager 7.2 since SP05 is failing in step "Check connectivity and credentials to SAP Support Portal"
The error message is "HTTP ERROR 401: Unauthorized"
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Environment
SAP Solution Manager 7.2 SP05 and higher
Product
SAP Solution Manager 7.2
Keywords
Support Hub Connectivity, STC01, STC02, SAP-SUPPORT_PORTAL, SAP_SUPPORT_HUB_CONFIG, HTTP Error 401 : Unauthorized, technical communication user , KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem
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