SAP Knowledge Base Article - Public

2485334 - People and Group search failing to load when adding a Live Slide

Symptom

The People and Group search option is failing to load when adding a Live Slide

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SuccessFactors Presentations

Reproducing the Issue

When adding the live slides 'People Grid' and 'Sharing' a Presentation,where the 'People Search' and 'Group Search' fail to load as shown below.The loading circle just continues to spin until the browser times out.

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Resolution

The permission "Manage Groups in Options menu" under General User permission in role based permission needs to be granted to the user

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Keywords

People search, Group search, Live Slide, People Grid, Manage Groups in Options menu , KBA , LOD-SF-PRS-LSL , Live Slides , Problem

Product

SAP SuccessFactors HCM Core 1608