2485401 - My Employees tab shows "Incomplete Curricula" notification for employees when no Curricula are listed in Status tile

• An “Incomplete” icon to appear in My Employees view of a User
• Expanding the 3 dot menu shows a message of "Incomplete Curricula"
• No Curricula show up on the User’s learning plan or on the Employee Status tile on the Supervisor Landing Page

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Learning

1. Assign a Curriculum to a User
2. Set the Curriculum to Inactive (Curriculum > Deactivate in right menu) before the user Completes the Curriculum
3. Login as Supervisor
4. Navigate to My Employees, click on User from step 1
5. Note the Icon & clicking the 3 dots shows Incomplete Curricula
1. 
6. On the right hand “Status:” tile, it shows “All required Curricula are complete”
7. If you click on “Curricula” in the Status tile, it shows there are no curricula assigned at the moment
1. 
8. In LMS Admin, navigate to the User Record, Curricula Assigned shows one as Incomplete
1. 

Product Engineering has determined this as a defect under LRN-18802

The issue is resolved in release b1708

Workaround:

• Reactive Curriculum and it will reappear on the User's Learning Plan
• User can then complete the Curriculum

- OR -

• If it is not required to complete the Curriculum, it can be unassigned
• Note: Unassigning Curriculum from a User will remove it from their Learning Plan and will not be a part of the Learning History

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SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705