SAP Knowledge Base Article - Preview

2485414 - MochiKit.Async.XMLHttpRequestError when viewing Crystal Reports in BI LaunchPad

Symptom

When viewing a long-running Crystal Report from BI LaunchPad, the following error is displayed:

Unable to process your request
message: Request failed
number: 0
name: MochiKit.Async.XMLHttpRequestError
description:


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2 / 4.3)
  • SAP BusinessObjects Business Intelligence Platform 2025
  • Apache Tomcat

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

MochiKit, Crystal Reports, MochiKit.Async.XMLHttpRequestError, BI LaunchPad, Unable to process your request, session timeout, HTTP session timeout, web.xml, BOE, biprws, Crystal Reports Processing Server, Crystal Reports Cache Server , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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