Symptom
You are trying to find which notification templates are triggered when the automatic process Clean up Approval Process runs
Environment
SuccessFactors Learning Management System - Notifications
Reproducing the Issue
- Navigate to LMS administration
- Navigate to System Admin > Automatic Processes > Clean up Approval Process
- Schedule and wait the APM to run successfully
- No notifications are triggered and you do not know which templates are being used with this APM
Resolution
The purpose of the Automatic Process “Clean up Approval Processes” job is to clean the approval requests from supervisor workflow when a scheduled offering Item is already started, however request is pending in the supervisor’s workflow. This automatic process is not intended to send any notifications, therefore there are no notification templates associated.
Keywords
Clean up Approval Process, notification template , KBA , LOD-SF-LMS-NOT , Notifications , Problem
Product
SAP SuccessFactors Learning all versions