2486071 - CRM Pricing: Common issues and troubleshooting

• There is a problem in the results displayed in CRM pricing and you do not know which tools or procedures can be used for troubleshooting it.
• You detect one of the following symtoms, which represent typical issues in pricing: 
  

  Error “Internal error during pricing” (message PRC_PRI 451)
  Error occurred when processing Java programs
  Customizing changes not reflected immediately in the pricing result  
  All the pricing conditions in one item are inactive
  No condition rate found
  Message "Condition record is missing" in pricing analysis
  Message "Sample reading at header level (preliminary step) already unsuccessful"
  Message "Access not made (initialized field)" in pricing analysis
  Message "Access not made due to missing timestamp" in pricing analysis
  Message "Requirement <requrirement number> not fulfilled" in pricing analysis
  Condition rate found but condition is displayed with red status (error)
  Condition value is wrong or not found
  Issues related to user exits
  Issues related to currency conversion
  Rounding condition DIFF not calculated
  Pricing redetermination (repricing) issues
  Pricing not redetermined after change in custom header field

Read more...

• SAP Customer Relationship Management (CRM)
• SAP enhancement package for SAP CRM
• SAP enhancement package for SAP CRM, version for SAP HANA
• SAP Supplier Relationship Management (SRM)
• SAP enhancement package for SAP Supplier Relationship Management

SAP Customer Relationship Management all versions ; SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions

KBA , csg_q , AP-PRC-PR , Pricing , CRM-BTX-BF-PR , Pricing Interface , CRM-BF-PR , Pricing , Problem