SAP Knowledge Base Article - Preview

2486770 - Cannot login SuccessFactors using Internet Explorer browser

Symptom

  • Users can't log in to SF Instance on Internet Explorer;
  • Users are unable to open Home Page in Internet Explorer;
  • Users can log in on other browsers but not on Internet Explorer
  • When replicating on support side it works even on Internet Explorer

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors HCM Suite all versions

Keywords

IE not loading, access issues with IE, cannot login, page not loading, blank, IE compatibility , KBA , LOD-SF-PLT-OUT , Operational Infrastructure Issues - Outages , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PER , Application Performance/ Latency Issues , Problem

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