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2486770 - Cannot login SuccessFactors using Internet Explorer browser


  • Users can't log in to SF Instance on Internet Explorer;
  • Users are unable to open Home Page in Internet Explorer;
  • Users can log in on other browsers but not on Internet Explorer
  • When replicating on support side it works even on Internet Explorer

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors HXM Suite


SAP SuccessFactors HCM suite all versions


IE not loading, access issues with IE, cannot login, page not loading, blank, IE compatibility , KBA , LOD-SF-PLT-OUT , Operational Infrastructure Issues - Outages , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-PER , Application Performance/ Latency Issues , Problem

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