SAP Knowledge Base Article - Public

2486814 - Receive Error That Rule is Failing when Adding Payment Information for a Future Hire.


When adding a payment information record for a future hire, you receive an error saying that a rule you have configured is failing.


Employee Central - Payment Information

Reproducing the Issue

 - Navigate to the profile of a future hire
 - Navigate to their Payment Information portlet and select the Edit Icon
 - Receive Error that a Rule you have configured is failing.


This is not the correct method to add Payment Information for a future hire.


To correctly add payment information for a future hire, you should follow the below steps.

 - Navigate to the profile of the future hire
 - Select the Date feature at the top of their profile
 - Select the users Hire Date or a date after their hire date.
 - The profile will reload with information effective as of that date.
 - Navigate the user Payment Information.
 - Select the Edit Icon
 - You can now add the payment information for the user correctly


Payment Info, Payment Information, Future Hire, error, rule failing, null , KBA , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem


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