Symptom
Expense Report has been put back to status Not Submitted but has already been cleared (Journal Entry posted). No changes were done to the report and the aim is to put it back to status Released for Reimbursement.
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to the Travel and Expenses work center.
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Go to the Expense Reports view.
- Select All Expense Reports from the dropdown menu.
- Find the relevant Expense Report in question.
The report will display a status of Not Submitted.
Cause
The reason why the Expense Report has a Not Submitted status is because it was sent back for revision (Return for Revision action was taken).
This action is taken in case the Expense Report needs to be changed for any reason, and new expenses need to be considered in the same report.
However, in this case it's not wanted to change it and just wanted to put it back to the status Released for Reimbursement.
Resolution
To resubmit the Expense Report, follow the steps below:
- Go to the Travel and Expenses work center.
- Go to the Expense Reports view.
- Select All Expense Reports from the dropdown menu.
- Find the respective expense report that needs to be resubmitted.
- Click Edit button.
- Click Submit button.
As a result, the approval process will be restarted. After the Expense Report is approved, if the amount was not changed, the system will recognize the previous amount and just set the report to status Released for Reimbursement.
Keywords
Expense Reports, Not Submitted, Released for Reimbursement, Change Expense Report status. , KBA , SRD-FIN-ERM , Travel and Expense Management , How To