Symptom
You have an Expense Report that has been put back to status Not Submitted, but has already been cleared (Journal Entry posted). No changes where done to the report and you want to put it back to status Released for Reimbursement.
Reproducing the Issue
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Go to Travel and Expenses work center.
-
Go to Expense Reports view.
- Show all reports.
- Find the Expense Report in case.
Report will show status Not Submitted.
Cause
The reason why the Expense Report has a Not Submitted status is because it was sent back for revision (Return for Revision action was taken).
This action is taken in case the Expense Report needs to be changed for any reason, and new expenses need to be considered in the same report.
However, in this case you don't want to change it and just want to put it back to the status Released for Reimbursement.
Resolution
In order to resubmit the Expense Report, please follow the steps below:
- Go to Travel and Expenses work center.
- Go to Expense Report view.
- Show all reports.
- Find the expense report number you need to resubmit.
- Click Edit button.
- Click Submit button.
As a result, the approval process will be restarted. After the Expense Report is approved, if the amount was not changed, the system will recognize the previous amount and just set the report to status Released for Reimbursement.
Keywords
KBA , SRD-FIN-ERM , Travel and Expense Management , How To