SAP Knowledge Base Article - Preview

2486988 - Troubleshooting Agentry / SMP 3.0 Server Crash - decision tree

Symptom

  • SMP 3.0 or Agentry crashes
  • The system hanged and prevented the user from logging in
  • The clustered Agentry / SMP 3.0 nodes crashes one at a time (randomly)
  • Applications being loaded to the SAP Mobile Platform fails to load on startup
  • SMP 3.0 on Windows or Linux crashes with different random reasons throughout the day

 


Read more...

Environment

  • SAP Mobile Platform 2.3
  • SAP Mobile Platform 3.0

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0

Keywords

"Agentry crash","SMP 3.0 crash","Work Manager crash","Inventory Manager crash","SMP 3.0 startup fail","SMP 3.0 cannot load application","SMP 3.0 stop working","SMP 3.0 clusters go down","Cluster nodes go down one at a time" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.