SAP Knowledge Base Article - Preview

2487349 - SAP CRM WebUI: Standard Buttons are missing in WEBGUI transaction launcher

Symptom

  1. Some buttons are missing if customer access webgui from CRM system.
  2. Standard Buttons are not appearing when a BOR transcation is launched from SAP CRM in SAP GUI for HTML.
  3. It is not possible to save the report into excel file when a transaction is opened via SAP CRM WebUI.
  4. The following buttons are missing:

TL1.PNG

 

  • The screen looks like

TL2.PNG

Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP GUI for HTML, webgui, ~webgui_simple_toolbar, about, dialog, ITS button, menu, item, hide, back, system, exit; ITS; transaction; report; save; spreadsheet; excel , KBA , CA-WUI-APF , Application Frame , Problem

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