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2487466 - Alert 'Error in CCDB Infrastructure' being raised but transaction CCDB shows no errors in its infrastructure

Symptom

The alert with name 'Error in CCDB Infrastructure' but in transaction CCDB shows no errors in its Infrastructure. The following picture describes the alert:

alert.jpg

The steps to check the CCDB Infrastructure are:

  1. Transaction CCDB
  2. Check tab 'General'

The following screenshot shows the statuses of the CCDB Infrastructure with green statuses:

ccdb_infra.jpg

Finally, in the Self-Monitoring Alert Inbox, the 'Text Value' of the alert shows error 'Error in Change Analysis update'. The followig picture shows the alert in the Self-Monitoring Alert Inbox:

change_analysis_update.jpg


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Environment

  • SAP Solution Manager 7.10 and 7.20
  • SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem

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