Symptom
In order to cancel partial delivered third party Sales Order and to change the Sales Order status from In process to Completed.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Order Work Center.
- Go to Sales Order View.
- Find for ABC.
- Select Go.
- Select Edit.
- Select View All.
- Navigate to Items tab.
You observe that Line item XY is partially delivered and the remaining quantity need not to be delivered, Instead need to be canceled.*XY refers to Line Item id
Cause
As the Sales Order is partially delivered and the remaining quantity is not delivered, Hence the Status of the Sales Order is In process.
Resolution
In order to cancel the remaining undelivered quantities for a line item XY
- Undo release and Cancel Inbound Delivery Notification for respective Line item XY.
- Cancel Purchase Order Line item XY.
- Set Reason for rejection for respective Sales Order Line item XY and Save the changes.
This will change the status of Sales Order status to completed.
Keywords
How to cancel TPOP for partial Delivery, to cancel partial delivered third party Sales Order and to change the Sales Order status from In process to Completed. , KBA , AP-SLO , Sales Order Processing , How To