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2487939 - SAP Adaptive Server Enterprise(ASE): Error starting Sybase Service : kernel dopen: open '<path to master.dat>', No error - SAP ASE


  • Starting Sybase via SAPMMC fails
  • Error reported in ASE log : kernel dopen: open  '<path to master.dat>', No error
  • Windows Event log shows this error :

The description for Event ID 12 from source <servername> cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

dopen: open '<path to master.dat>', No error

The specified image file did not contain a resource section



  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • SAP Adaptive Server Enterprise (ASE)
  • Windows platform


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0


dopen, 'dopen: open', 'dopen No error' , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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