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SAP Knowledge Base Article - PublicSymptom
The User Connector fails when there are unexpected quote symbol(s) within the data feed file. Please note that <line number highlighted in error> indicates the line mentioned in the customer specific error.
The below is an example of the error and is as follows:
com.plateausystems.connector.api.ConnectorException: Error while reading content of file :user_data.txt. Unescaped quote detected at line - <line number highlighted in error>
Last successfully processed line number – <line number highlighted in error>
…
Caused by: java.io.IOException: Unescaped quote detected at line - <line number highlighted in error>.
Last successfully processed line number - <line number highlighted in error>
Environment
SAP SuccessFactors Learning
Cause
When the files does not escape the quotes properly in the data, then the issue occurs.
Resolution
If there are unexpected quote symbol(s) contained as part of data then the administrator will need to have to escape it with another " quote which will resolve the issue.
For example communi""cation instead of communi"cation
Keywords
quotes, double quotes, user connector, Unescaped quote detected, SF, connector, failed, fail , KBA , LOD-SF-LMS-CON , Connectors , Problem
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