Symptom
The User Connector fails when there are unexpected quote symbol(s) within the data feed file. An example of the error is as follows:
com.plateausystems.connector.api.ConnectorException: Error while reading content of file :user_data_akzonobels01.txt. Unescaped quote detected at line - 233
Last successfully processed line number – 54
…
Caused by: java.io.IOException: Unescaped quote detected at line - 233.
Last successfully processed line number - 54
Environment
SAP SuccessFactors Learning
SAP SuccessFactors HXM Suite
Cause
When the files does not escape the quotes properly in the data, then the issue occurs.
Resolution
If there are unexpected quote symbol(s) contained as part of data then you will need to have to escape it with another " quote which will resolve the issue.
For example communi""cation instead of communi"cation.
Keywords
quotes, double quotes, user connector, Unescaped quote detected , KBA , LOD-SF-LMS-CON , Connectors , Problem