SAP Knowledge Base Article - Preview

2488507 - Effects of GUI Link set to "Yes" with non ITS services


A non-ITS service cannot be executed

Below can be seen two examples:

  • calling sap/bc/srt/idoc:
    • transaction SM21 shows these entries:
DIA @5D\Qhigh priority@ W03 ITS, User session could not be created
DIA @5C\Qvery high priority@ D01 Transaction canceled ITS_P 013 ( )


    • corresponding WP trace contains below lines:
W *** ERROR => plugin: Unknown user agent type, not supported 'Apache-CXF/3.1.9-sap-01' [itspagat.cpp ***]
W {root-id=***}_{conn-id=***}_1
W *** ERROR => plugin: Browser verification failed rc: * [itspagat.cpp ***]
W *** ERROR => plugin: ItspAgat_InitContext failed, rc = 1 [itspxkrn.cpp ***]
W *** ERROR => Failed to create new session, rc: 0x1 [itspxx.cpp ***]
W *** ERROR => itsp_OpenSession failed rc = 1, send icf error page [itsplxx.cpp ***]
M ***LOG W03=> [itsplxx.cpp ***]
W *** ERROR => ipl_OpenSession returns 1(ITSPE_FAILURE) [itsplxx.cpp ***]
W *** ERROR => Raise Last error:[13 from: /bas/773_REL:1316] [itsplxx.cpp ***]
W *** ERROR => RaiseError(sapdext) ITS_P:13 [itspagat.cpp ***]
W ipl_RaiseError() called: u/e/i: */*/* ab->RollId(036#5808)
    • and the browser shows this .xml:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<soap:Envelope xmlns:soap="">
<faultcode> soap:Server </faultcode>
<faultstring xml:lang="en"> RABAX occurred on server side </faultstring>
<sap:Rabax xmlns:sap="">
<ERRORCODE>This browser is not supported</ERRORCODE>
  • calling sap/bc/bsp/*:
    • transaction SM21 shows this entry:
DIA BRA Missing text in TSL1T( id BR A, language E)

BSP SM21 Log

    • and in the browser this error page shows up:
"Calling the BSP page was terminated due to an error. See system log in transaction SM21 with message ID BRA".
BSP Error page



  • ABAP Platform
  • SAP NetWeaver


ABAP platform all versions ; SAP NetWeaver Application Server 7.0 ; SAP NetWeaver Application Server 7.01 ; SAP NetWeaver Application Server 7.02 ; SAP NetWeaver Application Server for ABAP all versions ; SAP NetWeaver Application Server for ABAP innovation package all versions ; SAP NetWeaver all versions


KBA , sla_error , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.