Symptom
- Activation time within the provider contract is set incorrectly
- Time is set before or after the time entered in the contract ,depending on the customer's time zone
- Similar issues occur when report CRM_FICA_MIG_PROVIDER_CONTRACT is executed to load contracts in CRM, The activation date is incorrect.
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Environment
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
KBA , CRM-BTX-PRV , Provider Transactions , CRM-BF-DAT , Date Management , CRM-IC-PRV , Provider Transactions in Interaction Center , Problem
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