2488942 - Current Role is not showing in Career Worksheet

In the Career Worksheet in the Development module, "My Current Role" is displayed as 0 (zero).

SAP SuccessFactors Succession & Development

The employee is not correctly associated to a Job Role.

The "My Current Role" tab in Career Worksheet displays the Job Role that the employee is associated to. The employees are associated to a Job Role based on the Job Code field. Each employee will have a value for the "Job Code" field (e.g. "VP-SALES"). Each Job Role can be associated to several Job Codes. For example, if the employee has Job Code "VP-SALES", and you want to associate the employee to the Job Role "Vice President, Sales", you should go into the Job Role "Vice President, Sales" and add the Job Code "VP-SALES". The process of mapping Job Codes to Job Roles will depend on whether you have Job Profile Builder enabled or not.

Job Profile Builder is enabled

1. Go to Admin Center > Company Settings > Manage Job Profile Content.
2. Select "Set Up Families and Roles" in the "Select Content Type..." dropdown. 
3. Go to the "Roles" tab > select the desired Job Role from the list. 
4. Click "Add Job Code" > start typing the Job Code in the text box and the list of available Job Codes will appear.
5. Select the desired Job Code. If you have Employee Central enabled, you should choose the Job Code with "- FO" at the end. If the desired Job Code does not appear in the list, it is likely associated to another Job Role already. 
6. Select "Default" in the Usage dropdown.
7. Click "Save" > "Save Role". 

Job Profile Builder is NOT enabled

1. Go to Admin Center > Company Settings > Manage Job Roles.
2. Choose the desired Family and, then, choose the desired Job Role. 
3. Click "Edit Properties".
4. Click "Add Job Code" > type the Job Code, exactly as it is on the employee's record. If you have Employee Central, you'll need to select from the list of existing Job Codes.
5. Click "Save & Close". 

Once the employee's Job Code is correctly associated to a Job Role, you should see the employee's Current Role in Career Worksheet.

2419515 - Job profile builder: Clarification on Job code mapping under manage job profile content

KBA , LOD-SF-CDP , Career Development Planning , LOD-SF-TIH-JPB , Job Profile Builder , Problem

SAP SuccessFactors Succession & Development all versions