SAP Knowledge Base Article - Public

2489033 - Development goal missing from Employee Files - Career Development Planning (CDP)

Symptom

Some development goals appear in Employee Files while others do not.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Go to Employee Files
  2. View the Development portlet
  3. View that some goals will display in one Development Plan
  4. View that another Development Plan displays none of the goals

Cause

The XML template needs the following switch to appear in Employee Files

  <switches>
    <switch for="development-scorecard-show-all-goals" value="on" />
  </switches>

If switch value is "off" or the switch does not exist in the XML template then Dev Goal has to be added manually and there should be an option to Add Development Goal to Scorecard.

  <switches>
    <switch for="development-scorecard-show-all-goals" value="off" />
  </switches>

Add development Goal in Scorecard.PNG

Resolution

Add the development-scorecard-show-all-goals switch to the Development Plan XML Template.

In order to make changes in the XML, please contact your Implementation Partner. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options. On this specific scenario, you can also contact SAP Cloud Support via case requesting this change. For more information on Software Change Requests, please kindly refer to KB Article 2252618 - SCR Form: XML Software Change Request for Career Development Plans and Learning Activity Plans.

Keywords

SF, Success Factors, SuccessFactors, CDP, development-scorecard-show-all-goals, Development portlet, display, displayed, displaying, show, shown, missed, miss, missing , KBA , LOD-SF-CDP-TMP , Template Management , LOD-SF-CDP-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Succession & Development all versions