SAP Knowledge Base Article - Preview

2489387 - Approval Process is not Triggered for External Customer Invoice Request

Symptom

The approval for Customer Invoices is enabled in the system and also properly configured. However, when releasing a External Customer Invoice Request, the approval process is not triggered. The invoice is created and released directly.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

external customer invoice request, approval, not triggered, invoice; down payment; down payment request; Manage Downpayment Customer Invoice Request; ManageDownPaymentCustomerInvoiceRequestIn, ManageCustomerInvoiceRequestIn , KBA , AP-CI-CI-GLO , Cross-Country Extensions , How To

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