SAP Knowledge Base Article - Public

2489436 - iPad Offline Options Are Still Available In Settings Menu


Offline mode and settings are still available even after disable it in business role.

Reproducing the Issue

  1. Go to Administrator
  2. View Business Roles
  3. Select a Business Role
  4. Go to tab Work Center and View Assignments
  5. Uncheck the assigment iPad Offline
  6. Save
  7. In iPad app Cloud4CustEx
  8. Go to Settings

There you can see Offline Settings, Go offline and Last Sync options.


This is a current system behavior.


 It's not possible to deactivate offline mode completely. This is planned to future releases with no estimated date.


KBA , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , How To


SAP Hybris Cloud for Customer add-ins 1708