Symptom
-
During an upgrade using the Software Update Manager (SUM) an error occurs in phase MAIN_DTTRANS/SUBMOD_CRM_PREPROC/RUN_CRM_STOP_QUEUE_BDOCS
-
The error message similar to the one below can be found in the SAPupConsole.log
2EETG013 "SPDA_CRM_STOP_QUEUE_BDOCS.<SID>" "contains the details on error in FM" "SPDA_CRM_STOP_QUEUE_BDOCS"
Trouble Ticket Generation A trouble ticket and an archive with all relevant log files have been generated.
Trouble ticket: "/dump/SUMTOOL/SUM/abap/log/SAPup_troubleticket.log"
Log archive: "/dump/SUMTOOL/SUM/abap/log/SAPup_troubleticket_logs.sar"
-
An error similar to the one below can be found in the SPDA_CRM_START_QUEUE.<SID> > log files
2 ETN849XError when calling method "EXECUTE_START_QUEUES": reason: "CRM_START_QUEUE_FAILED", message: "Database access error using table TMW_REL_CHANGE"
-
An error similar to the one below can be found in the SPDA_CRM_STOP_QUEUE_BDOCS.<SID> log file
2 ETN849XError when calling method "EXECUTE_STOP_QUEUES": reason: "CRM_REQ_FAILED", message: " " " "
Read more...
Product
Keywords
CRM, SUM, RSUPG_SPDA_CRM_TASKS,RSUPG_SPDA_CRM_TASKS,SPDA_CRM_STOP_QUEUE_BDOCS,upgrade , KBA , BC-UPG-RDM , README: Upgrade Supplements , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.