2489749 - Different Journal Entry Item Text in the G/L Account - Line Item Report

You are executing the G/L Account - Line Items report, however the wrong item-text is being shown for the journal entry items.

SAP Business ByDesign

1. Go to General Ledger work center
2. Go to Lists view
3. Open G/L Account - Line Items report.
4. Execute the report with the Journal Entry Items
5. Include the "Journal Entry Item Text" characteristic.

It can be observed that different item texts are present for some journal entries, despite the item text being the same in the compared source documents (Customer Invoice).

In the customer invoices, comments have been written for each of the line items in both the Internal Comment and Customer Information tabs. In cases where more than one text collection exists for an invoice item, any of them may be used by the system to create the journal entry, depending on which one is retrieved first in the backend. As a result, different item text details may be seen in the report.

This is the current design of the system. As there is no preference which text entry get sent to accounting, the system cannot decide which best comment get passed to accounting, as this may differ from customer to customer.

Journal Entry Item Text, Customer Invoice, Journal Entry, G/L Account - Line Items, Report. , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To