2490125 - Learning permissions for ORD

• Learning domain in ORD is empty
• Admin Domains such as "Curriculum Item Status" and "Scheduled Offerings Registration" are missing in ORD
• User Domains such as "User Curriculum Item Status" and "User Scheduled Offerings Registration" are missing in ORD
• Admin sees "Role based security prevents the viewing of this component." when checking report

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP SuccessFactors HXM Suite
• Report Canvas on Detailed Reporting
• SAP SuccessFactors Learning

1. Go to ORD >
2. Detailed Reporting >
3. Expand the Learning domain>
4. No domain available.

 

Other possibility:

1. Go to ORD >
2. Detailed Reporting >
3. Expand the Learning domain >
4. User or Admin domains missing.

• Learning configuration is not complete in ORD.
• The user does not have ADMIN Workflows permission for Adhoc Reports in Learning.
• The user does not have USER Workflows permission for Adhoc Reports in Learning.
• The BizX/Learning user ID does not match the Learning admin ID.

• For Learning configuration not complete in ORD please refer KBA 2302065.
  
  
• If the user cannot see ADMIN Learning domains follow the steps below:

1. Go to Admin Center > Learning Administration >
2. In Learning page go to System Admin > Admin Management > Search for the user > View the user > Assigned role> and check the Role ID assigned to the user >
3. Then go to System Admin > Security > Role Management > search for the role and check if it has Ad Hoc Reports permission >
4. The role must have Ad hoc Reports permission. If it does not have you can edit the role or create a new one and assign to the user.

•  If the user cannot see USER Learning domains follow the steps below:

1. Go to Admin Center > Learning Administration >
2. In Learning page go to People > Users >
3. Search for the user > View the user > View All> and check the Role assigned to the userThen go to System Admin > Security > Role Management > search for the role and check if it has Ad Hoc Reports permission >
4. The role must have Ad hoc Reports permission. If it does not have you can edit the role or create a new one and assign to the user.

• The BizX/Learning user ID does not match the Learning admin ID

1. Go to Admin Center > Learning Administration >
2. In Learning page go to People> Users  >
3. Search for the user and check the user ID >
4. Then go to System Admin > Security > Administrators >
5. Search for the admin then check and compare the admin ID with the user ID.

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SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Workforce Analytics all versions