Symptom
Opportunity External Pricing is not working properly though the system says "Action Triggered Successfully"
Cause
Multiple Communication Arrangements are active for Opportunity pricing with multiple ECC systems
During pricing call, system will not be able to determine the target system to make a price call
Resolution
Either use only one Communication Arrangement for Pricing or implement BADI RecipientSystemDeterminationByObject in C4C using SDK
Keywords
KBA , LOD-CRM , Cloud for Customer , How To
Product
SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Sales 3.0 ; SAP Hybris Cloud for Customer add-ins 1605 ; SAP Hybris Cloud for Customer add-ins 1608 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1705 ; SAP Hybris Cloud for Customer add-ins 1708 ; SAP Hybris Cloud for Customer add-ins 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0