SAP Knowledge Base Article - Public

2490572 - Company Structure Overview: Missing Permissions or error with fingerprint=cea34aa8474aae443d4bd51447dccf90e03f5b70

Symptom

When enabling Company Structure Overview:

  • not all permissions have appeared under Manage Permission Role > Permission > Miscellaneous Permissions or Company Structure Overview
  • when creating a company structure overview you recieve an error with fingerprint=cea34aa8474aae443d4bd51447dccf90e03f5b70

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central

Reproducing the Issue

  1. Enable Company Structure Overview and follow the steps in the implementation guide.
  2. When you get to the Permissions section and navigate to Manage Permission Roles, you find one or the other of the permission sections listed in the guide is not available for selection.
  3. Try to create a company structure overview you recieve an error with fingerprint=cea34aa8474aae443d4bd51447dccf90e03f5b70

Resolution

  1. Navigate to Manage Employee Central Settings
  2. In the list of functions, scroll down until you find the "Company Structure Overview".
  3. Disable and reenable the feature. The Permissions sections should all appear.
  4. If they still do not appear:
    1. Go to Configure Object Definition
    2. Search for Company Structure UI Configuration and Company Structure Definition
    3. Set Set Permission Category to Miscellaneous Permissions
    4. they should now appear in the Miscellaneous section in Permissions Settings
  5. If all the above do not help, please contact support.

See Also

Note to Cloud Product Support Engineer: Please see internal Memo for an additional step, if this solution is not working.

Keywords

Company Structure Overview, Permissions, Permission, Missing, Company Structure UI Configuration, Company Structure Definition, fingerprint=cea34aa8474aae443d4bd51447dccf90e03f5b7, cea34aa8474aae443d4bd51447dccf90e03f5b7 , KBA , LOD-SF-EC-POS , Position Management , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions