SAP Knowledge Base Article - Public

2490601 - SEPA Payment to Business Partner Cannot Be Performed

Symptom

  • SEPA payments to Business Partners cannot be performed due to the following error messages:

'Missing entry in mandatory field Country of cust./suppl. XXX for SEPA Credit Transfer'
'Technical error FOP_PAYMED_PREP 024'
'Payment details not determined'.

  • Note: 'XXX' represents the Payment ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payables work center.
  2. Go to the Automatic Payments subview.
  3. Show Payments 'In Preparation' and find the Payment ID XXX.
  4. Open the Payment and choose Edit.
  5. You receive the following error messages:

'Missing entry in mandatory field Country of cust./suppl. XXX for SEPA Credit Transfer'
'Technical error FOP_PAYMED_PREP 024'
'Payment details not determined'.

Cause

The Business Partner data contains no country details which is a mandatory requirement for SEPA Transfers in SAP Business ByDesign.

Resolution

  1. Go to the Business Partner Data work center.
  2. Navigate to the Business Partners subview.
  3. Show all active Business Partners and find Business Partner XYZ. (XYZ represents the Business Partner ID)
  4. Open business partner XYZ and choose View All.
  5. In General tab you see that no country is maintained under Main Address for Business Partner XYZ.

A country must be maintained for the Business Partner to ensure successful processing of SEPA Payments.

Keywords

SEPA Credit Transfer, Missing Entry, Manadatory, Technical Error, FOP_PAYMED_PREP 024, Payment Method. , KBA , SRD-FIN-MOP , Payment Management , How To

Product

SAP Business ByDesign all versions