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SAP Knowledge Base Article - PreviewSymptom
There is a ticket within the system with a file attached that appears as message.rfc822. When you try to open this, the action is not allowed to you.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
Email; Attachment types, MIME , KBA , LOD-CRM-SRP , Service Request Processing , How To
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