SAP Knowledge Base Article - Public

2491215 - Favicon does not load on RMK site - Recruiting Marketing

Symptom

Favicon is configured on Career Site Builder but is not loading on RMK site.

1.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing (RMK) - All versions

Reproducing the Issue

  1. Access RMK site
  2. You will not be able to see the favicon

Cause

A possible cause for this issue is that JavaScript Header and Footer are not configured with <script> and </script> tags.

Resolution

Take the steps below on Career Site Builder:

  1. Appearance
  2. Global
  3. JavaScript
  4. On Head JavaScript and Footer JavaScript fields insert the tag <script> before the JavaScript tag
  5. On Head JavaScript and Footer JavaScript fields insert the tag </script> after the JavaScript tag

2.png

See Also

2361782 - How to Insert/Update Favicon to the RMK Career Site

Keywords

Favicon missing, Favicon does not load, Favicon RMK, Favicon, Career Site Builder, Browser tab logo , KBA , LOD-SF-RMK , Recruiting Marketing , How To

Product

SAP SuccessFactors Recruiting all versions