Symptom
When candidates are trying to upload a CV to their profile, the page keeps loading
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Environment
SuccessFactors BizX - Recruiting Management
Reproducing the Issue
1. Login to the career portal
2. Create an account
3. Upload a CV
4. The page keeps loading.
Cause
After checking the error logs in SPLUNK:
Resolution
Job Requisition template related configuration & permissions for incorporating background check status.
1.Enabling the BGC Settings feature from provisioning.
2.Adding the BGC Vendor Metadata in Admin Center -> Manage Data
3.Updating and assigning the Integration Center template
4.Assigning initiate & update background check permissions to the user.
Keywords
can not upload CV , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem