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2491437 - Upgrade phase "KX_CPYORG" aborted with severe errors, Source file 'FileName.XX' missing!

Symptom

1. You are performing an upgrade using Software Update Manager (SUM). And you received following errors at phase PREP_INPUT_CHECK/KX_CPYORG.

   

SAPup.log

*****************

CURRENTPHASE PREP_INPUT_CHECK/KX_CPYORG

...started at 20170614160524

# Using phase log file 'KX_CPYORG.LOG'

....finished at 20170614160601 with status ABORTED.

# Error message set: 'Failed to copy 1 files, check 'KX_CPYORG.LOG' for details'

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KX_CPYORG.LOG

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1 ETQ399 Copying files from 'T:\usr\sap\<SID>\SYS\exe\uc\NTAMD64' to 'T:\usr\sap\SUM\abap\exe'

...

4EETQ399 Source file 'FileName.XX' missing!

...

1 ETQ399 Copied 962 files

1EETQ399 Last error code set is: Failed to copy 1 files, check 'KX_CPYORG.LOG' for detail

1EETQ204 Upgrade phase "KX_CPYORG" aborted with severe errors ("20170614160601")

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2. Or You get similar error at phase:
PREP_INPUT_KERNEL/SUBMOD_KERNEL_SCAN_TOOLCHK_INP/SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL/KERNEL_EXE.

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2 ETQ399 Collecting kernel list files from directory '/usr/sap/SID/SYS/exe/uc/linuxx86_64'.

...

4WETQ399 Source file 'icmbnd.new' missing!

...

1EETQ399 Last generated error message is: Failed to copy 1 files, check 'KERNELINP.LOG' for details!
1EETQ204 Upgrade phase "KERNEL_EXE" terminated with severe errors ("20250707135347").

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Read more...

Environment

SUM tool

Product

SAP Solution Manager 7.2

Keywords

Kernel, KX_CPYORG, missing, Copy skipped, Source and target, KERNEL_EXE, KERNELINP.LOG, KERNELINP , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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