SAP Knowledge Base Article - Public

2491452 - Installing Lumira Desktop on Citrix (How-to)


Lumira is constantly requesting License Key after installation on Citrix.


  • SAP Business Objects Business Intelligence Platform 4.X
  • SAP Business Objects Lumira Desktop 1.31.X
  • SAP Lumira Discovery 2.0 SP02
  • Citrix 
  • Windows

Reproducing the Issue

  1. Install SAP Business Objects Lumira on Citrix
  2. Run SAP Business Objects Lumira. 


To resolve this issue, please see the SAP Community Blog: Multi-User Lumira Desktop Deployments (Citrix and Windows)

SAP Lumira Discovery 2.0 SP02 is not supported on a Citrix environment. See the Lumira PAM for details of supported platforms.


KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-BIP-INS , Installation, Updates, Upgrade, Patching , How To


SAP Lumira, desktop edition 1.0