SAP Knowledge Base Article - Preview

2491475 - Pre-installed App Store apps stop working if replaced by VPP managed apps


If an App Store application is installed by a user outside of MDM but then MDM takes management using Volume Purchase Plan (VPP) app with Device ID distribution, the app will not open afterwards.



  • SAP Afaria 7.0
  • SAP Mobile Secure, cloud edition
  • iOS 10 devices
  • VPP applications


SAP Afaria 7.0


VPP, volume purchase, crash, corrupt, fail, device serial number , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.