Symptom
While enabling Recruiting features in Provisioning, the corresponding checkboxes are greyed out (disabled).
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SuccessFactors Recruiting Management - All versions
Reproducing the Issue
Go to Provisioning >> Company Settings
Enable the features under Recruiting
Cause
The checkboxes corresponding to the features are disabled because the "Recruiting" permission has not been enabled in the first place.
Resolution
In Provisioning >> Company Settings, enable the option "Recruiting — requires “Question Object Management” and “Version 11 UI framework (ULTRA)” and Save the changes.
After enabling this, the Recruiting features will be enabled as well.
Keywords
Enabling Recruiting Enabling RCM , KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem