Symptom
Error "Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department." when a specific user logon to BI Launchpad with manual AD authentication.
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Environment
- SAP BusinessObjects Business Intelligence 4.x
- Windows Server 2008 R2 Entreprise SP1
Product
SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
AD, user, CMC, plugin, Not Recognized , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
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