SAP Knowledge Base Article - Preview

2492092 - How to delete solutions used in ChaRM scenario in Solution Manager 7.2

Symptom

  • You would like to remove a solution in Solution Manager 7.2. This functionality is available on Solution Manager ST 720 SP 005 (SAPK-72005INSTMAIN) and later for phase and continual cycles, not for release cycles.
  • when trying to delete a solution you get the following error "Release planning data exists; <CCL name> not eligible for deletion" AI_CRM_CM_MESSAGE 217


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Environment

SAP Solution Manager 7.2 SPS05 onwards

Product

SAP Solution Manager 7.2

Keywords

AI_CRM_CM_MESSAGE, 217, delete solution, SLAN , KBA , SV-SMG-CM , Change Request Management , Problem

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