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2492108 - Verification mail randomly not sent

Symptom

  • You have activated the Verification Process (view T77S0 switch RECFA VERIF = X)
  • Your candidates are registering themselves, but a random number of them are not receiving the verification e-mail to confirm their registration.
  • The workflow associated with the event ERC_OBJECT CREATED (normally workflow WS51900008) executes without any issue, except that it recognizes the candidate as already verified even though the value on HRP5102-VERIFICATION for the candidate is still 2 (Not Confirmed).


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Environment

SAP E-Recruiting Release 605 onwards or

SAP E-Recruiting for SAP S/4HANA.

Product

SAP E-Recruiting 1.0 for SAP S/4HANA ; SAP E-Recruiting for SAP S/4HANA 2.0 ; SAP enhancement package 5 for SAP E-Recruiting 6.0 ; SAP enhancement package 6 for SAP Recruiting 6.0 ; SAP enhancement package 7 for SAP E-Recruiting 6.0 ; SAP enhancement package 8 for SAP E-Recruiting 6.0

Keywords

ERC_OBJECT CREATED workflow verification RECFA VERIF WS51900008 mail e-mail TS51907916 HRRCF_CS_IT_EXA_VERIF_APPL HRRCF_CS_IT_EXA_VERIF_REG candidate confirmation registration random , KBA , PA-ER , E-Recruiting , Problem

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