2492408 - Supplier Invoice Clearing - Conversion rate for Currency PQR and DEF missing on DD.MM.YYYY

It was posted a Supplier invoice with an amount in currency PQR (where PQR stands for the transaction currency). The exchange rate for this invoice was maintained manually.

The Journal Entry takes into account the exchange rate maintained on the invoice. However, when trying to create the payment for this invoice, it is triggered an error message.

Therefore it is not possible to clear this invoice with its payment.

SAP Business ByDesign

1. Go to Supplier Invoicing work center. 
2. Go to Invoices and Credit Memos view.
3. Search for ABC (ABC is the Supplier Invoice's ID).
4. Click in Edit button.
5. Click in View All button.
6. Navigate to General tab.

The amount is maintained in currency PQR.

7. Navigate to Exchange Rates subtab.

The Exchange Rate has been maintained manually with unit Currency being PQR and and Quoted currency being DEF (DEF stands for the expected conversion currency).

8. Navigate to Document Flow tab.
9. Open the associated posting for Supplier Invoice ABC.

For the relevant Line items, the Exchange rate is being applied: Transaction Currency Amount is in currency PQR. Company Currency Amount is DEF.

10. Go to Payables work center.
11. Go to Supplier Account view.
12. Search for YYY (where YYY stands for the Supplier ID).
13. Click in View button.
14. Navigate to Trade Payables tab - Invoices / Payments.
15. Select Document ID ABC - amount displayed is in currency PQR
16. Click in Pay Manually By button.
17. Choose the relevant Payment Method.

On the new payment screen, error message is raised: "Conversion rate for Currency PQR and DEF missing on DD.MM.YYYY." (DD is day, MM is month and YYYY is year).

This is the expected system behavior. This error message is being raised because the relevant Exchange Rates have not been maintained for the involved transactions.

Even if it maintained the Exchange Rate manually on the Supplier Invoice, this rate will not be picked up during the payment transactions as this is not the system's logic.

1. Go to General Ledger work center.
2. Go to Common Tasks view.
3. Go to Edit Exchange Rates subview. 
4. Maintain the relevant Exchange Rates expected for the transactions.

Now it is possible to proceed with the payment and clearing of the Supplier Invoice.

• SAP Help Portal: Exchange Rates Quick Guide and Exchange Rate, Exchange Rate Type, and Conversion Type

Supplier Invoice, Exchange Rate, Currency, Clearing, Conversion rate for Currency, Payables , KBA , SRD-FIN-ACP , Payables , How To