Symptom
The Payment facet is missing in the Visit.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Business Configuration work center.
- Go to Implementation Projects view.
- Select the Project and click on Edit Project Scope.
- Go to the Scoping section and expland Scoping Element :Industry Solution->Consumer Product Extended ,here you can see Payment option is check/scope.
Now,
- Go to the Visits work center.
- Go the Visits view and open any random visit.
You can see the Payment facet is missing ,even when checked via personalization.
Cause
The payment related facet is call/named as Collections in the Visit.
Resolution
You need to ensure the Collection facet is made visible under the Visit, once Payment is scope in the Business Configuration.
Keywords
Payment facet, missing, Visit. , KBA , LOD-CRM-ACT-VST , Visit Planning , How To
Product
SAP Cloud for Customer add-ins all versions
SAP Knowledge Base Article - Public