Symptom
You need to know which tables are used to store the mapping between Rules and assigned Agents, from transaction PFAC or OOCU_RESP.
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Environment
SAP Basis release 700 onwards;
Product
SAP ERP 6.0
Keywords
PFAC table agent assignment rule OOCU_RESP , KBA , BC-BMT-OM , Organizational Management , How To
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