SAP Knowledge Base Article - Public

2493000 - Performance Evaluation Kickoff Manager Notification is no longer supported

Symptom

The "Performance Evaluation Kickoff Manager Notification" is enabled in Email Notification Template Settings, but it is not being sent out to the managers at the beginning of Performance Review Process.

OR

Duplicate "Performance Evaluation Kickoff Manager Notifications" are being sent out to Managers at the beginning of the review process.

Environment

Performanace Management

Reproducing the Issue

1. Managers are not receiving the "Performance Evaluation Kickoff Manager Notification" when forms are launched from Admin Tools, even with "Send email notifications to form recipients" enabled upon launch.

2. Managers are receiving duplicate "Performance Evaluation Kickoff Manager Notifications" when forms are launched.

Resolution

There are numerous system performance issues associated with this particular email notification.

 

Product Management have decided this email notification will no longer be supported, and will eventually be removed from the interface.

 

Reference: PMU-4451 

 

Keywords

  • Performance Evaluation Kickoff
  • Email Notification
, KBA , LOD-SF-PM-EML , Emails and Notifications , Problem

Product

SAP SuccessFactors Performance & Goals all versions