Symptom
The "Performance Evaluation Kickoff Manager Notification" is enabled in Email Notification Template Settings, but it is not being sent out to the managers at the beginning of Performance Review Process.
OR
Duplicate "Performance Evaluation Kickoff Manager Notifications" are being sent out to Managers at the beginning of the review process.
Environment
Performanace Management
Reproducing the Issue
1. Managers are not receiving the "Performance Evaluation Kickoff Manager Notification" when forms are launched from Admin Tools, even with "Send email notifications to form recipients" enabled upon launch.
2. Managers are receiving duplicate "Performance Evaluation Kickoff Manager Notifications" when forms are launched.
Resolution
There are numerous system performance issues associated with this particular email notification.
Product Management have decided this email notification will no longer be supported, and will eventually be removed from the interface.
Reference: PMU-4451
Keywords
- Performance Evaluation Kickoff
- Email Notification