SAP Knowledge Base Article - Public

2493523 - Dashboards issues after upgrading to Dashboards 4.2 SP04

Symptom

There are multiple issues noticed after upgrading to SP04:

  • Dashboard crashes with error" Could not generate SWF" when trying to republish the dashboard to BI Platform.
  • Visualizations missing after republishing the working dashboards using Dashboard 4.2 SP04 client.
  • Incorrect values or "#NA" showing on dashboard after updating the dashboard using Dashboard 4.2 SP04. Same works with earlier version.
  • Error: Could not generate SWF when trying to export to BI Platform.

Export error.png

Environment

  • SAP Dashboard 4.2 SP04

Reproducing the Issue

  1. Open Dashboard from previous version within Dashboard 4.2 SP04.
  2. Error message is displayed.

Cause

The error is caused due to a bug.

Resolution

The issue is resolved in Dashboard 4.2 SP04 Patch 1.

Keywords

BI 4.2 SP4, SP04, Dashboarddesigner, application crashing, launch , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed

Product

SAP BusinessObjects Dashboards 4.2