SAP Knowledge Base Article - Public

2493773 - Background blocks/sections are not displaying in people profile even though the user has view permission in RBP

Symptom

Blocks/Sections are not displaying in People Profile even though the user has View Permission enabled in RBP

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors People Profile

Reproducing the Issue

  1. Sections e.g. 'Attachments' and 'Education' are granted with view permission in role based permission under Employee Views/Employee Data as shown below

    1111.png

    2222.png


  2. But still these two sections are not displaying in people profile

    untitled1.png

Resolution

  1. The sections/blocks 'Attachment' and 'Education' under Configure People Profile wew made invisible by disabling the option "Show this section on the profile"

    5555.png

  2. Once the option is enabled the background sections are displayed in people profile

    untitled2.png

Keywords

Sections, Sub sections, portlets, blocks, missing, RBP, not displaying, Not visible, people profile, employee profile, view, edit, employee views, employee data , KBA , LOD-SF-EP-CPP , Configure People Profile , LOD-SF-EP-BGD , Background Elements , Problem

Product

SAP SuccessFactors HCM all versions