Symptom
Employee staus is not changed and job history records are not created when return from leave of absence.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Using time off functionality, if an employee enters a LOA an event reason is triggered, this places the employee in Paid Leave status until the expected return date, when the RLOA event reason should be triggered.
When this happens a new historical record should be created in the employee's Job Information, and they should be returned to Active status. But in some instances the RLOA event reason is not triggered and the employee remains in Paid Leave status.
Cause
Actual Return Date is not entered while requesting the LOA.
Resolution
There is no automation that triggers this event reason. Instead the field Actual Return Date should be edited while requesting the LOA, once the actual return date is entered the job info is adjusted too.
Keywords
Employee Status LOA, Status Return from LOA, ECT-74497, Return from leave, Actual return date, Expected return date , KBA , LOD-SF-EC-TIM , Time Off , Problem
SAP Knowledge Base Article - Public