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SAP Knowledge Base Article - PreviewSymptom
- Cannot send New incident to SAP
- SAP Collaboration 'Send to SAP' button greyed out
- SAP Collaboration 'Send to SAP' button disabled
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Product
SAP Solution Manager all versions
Keywords
Send to SAP, PPF Actions, Partner Determination, ITSM, button greyed out, new incident, option disabled, option inactive, grayed out, greyed, disabled, Action Profile, AI_CRM_CPY_PROCTYPE, transaction type , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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