Symptom
- Customer unable To Upload a Picture in Employee Portal.
Environment
- Applicable To All DataCenter.
- Employee Portal.
Reproducing the Issue
Log in to employee portal,
Navigate to Locations,
click on Edit,
Click on Insert/Edit Image,
Click on Upload tab,
Click on Browse and select the file,
Click on Send it to the Server, Pop-up appears and stays there.(server error)
Resolution
- Client first need to upload pictures into pictures library.
- Once they uploaded into pictures library,they should use link associated with it.
Ex:https://ep-stage-onboarding12.successfactors.com/ONB/Accountid/default.aspx)
- Client cannot directly upload picture into Employee Portal unless they updating it in Pictures Library.
Keywords
- Employee Portal
- Upload pictures
- Picture Library
- Onboarding
Product
SAP SuccessFactors Onboarding 1608