SAP Knowledge Base Article - Public

2494433 - All Documents Submitted Status is assigning to Client Admin - Onboarding 1.0

Symptom

In Onboarding 1.0, All Documents Submitted Status for candidates is always assigning to the Client Admin.

Environment

SAP SuccessFactors Onboarding

Cause

If All Documents Submitted Status is assigned to Client Admin then it is permission issue.

Resolution

Please review HR Representative or HR Manager or Hiring Manager are granted with signature step permissions; if not, provide permissions to the user

  1. Navigate to Onboarding
  2. security
  3. groups
  4. open the group where PHV initiator is assigned
  5. click on assign
  6. choose your process
  7. review whether signature step permission is checked.
  8. If it is not assigned,activity will assign to Client Admin.

Keywords

On boarding, OBD, Onboarding 1.0, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions