SAP Knowledge Base Article - Public

2494433 - All Documents Submitted Status is assigning to Client Admin - Onboarding 1.0


In Onboarding 1.0, All Documents Submitted Status for candidates is always assigning to the Client Admin.


SAP SuccessFactors Onboarding


If All Documents Submitted Status is assigned to Client Admin then it is permission issue.


Please review HR Representative or HR Manager or Hiring Manager are granted with signature step permissions; if not, provide permissions to the user

  1. Navigate to Onboarding
  2. security
  3. groups
  4. open the group where PHV initiator is assigned
  5. click on assign
  6. choose your process
  7. review whether signature step permission is checked.
  8. If it is not assigned,activity will assign to Client Admin.


On boarding, OBD, Onboarding 1.0, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions