Symptom
In Onboarding 1.0, All Documents Submitted Status for candidates is always assigning to the Client Admin.
Environment
SAP SuccessFactors Onboarding
Cause
If All Documents Submitted Status is assigned to Client Admin then it is permission issue.
Resolution
Please review HR Representative or HR Manager or Hiring Manager are granted with signature step permissions; if not, provide permissions to the user
- Navigate to Onboarding
- security
- groups
- open the group where PHV initiator is assigned
- click on assign
- choose your process
- review whether signature step permission is checked.
- If it is not assigned,activity will assign to Client Admin.
Keywords
On boarding, OBD, Onboarding 1.0, SuccessFactors , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem
Product
SAP SuccessFactors Onboarding all versions